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Shipping & Returns

Shipping - International Orders - Backorders - Returns Policy


Shipping - See below for estimated transit time map

FREE UPS Ground or USPS Priority Mail shipping (within the Continental United States) will be provided on all orders totaling $125 or more.

Your order will be shipped via the carrier of your choice at checkout. You have the option of USPS Priority mail, or UPS Ground 3-Day select, 2nd Day Air or Next Day Air. Most orders will ship from the manufacturer's warehouse within two business days. If you select UPS 3-day Select, 2nd Day or Next Day air, shipment of your order will be the priority. If a 3-Day Select (or Air) order is received prior to 11am, it will ship the same business day. Otherwise, it will ship the next business day. No orders will be shipped on Saturday or Sunday except in special circumstances (Christmas season). If orders are shipped on Saturday, they will not be scanned into the UPS system until the next UPS business day.

We are required by law to charge 5% sales tax on all orders shipped to addresses in Virginia, US only. No tax will be charged on orders shipped outside the state of Virginia, US.

You will receive an email when a tracking number has been assigned. You can check your tracking status by clicking on "Order Tracking" and entering your UPS tracking number or USPS Confirmation number.

If you have any questions about your order at any time, please email us at service@flashlightsales.com.

Use the map below to estimate your shipping time via Ground Shipping. Please remember to exclude weekends when estimating shipping time and/or transit times- Ground shipments do not include weekend days (Saturday and Sunday) in the estimated transit time.

 

International Orders

We do not ship internationally. We only service customers in the United States of America, and we do so proudly!

 

Backorders

Occasionally, we must backorder an item that is out of stock.
- Unless otherwise specified backorders may be automatically shipped by ground up to 10 days after the original order has shipped. After 30 days, all backorders will be cancelled unless otherwise notified.
- All orders contaning out-of-stock items will be placed on backorder/hold and you will be sent notification via email.
- You will have the option of waiting for the item to arrive, make changes (remove the backordered item from your order) or cancel your order.
- All backorder items will be shipped at the time the product becomes available along with the rest of your order (if applicable)... We do not partial ship any orders.

 

Returns Policy

Our products are top quality name brand merchandise, but we understand that sometimes you just aren't happy with something you purchase, whether in a physical store or online. You can return any item for any reason for a refund within 10 days of receipt. Returns must be in salable condition, with ALL original materials and packing. We may charge a 15% restocking fee for returned merchandise, and the customer is responsible for return shipping. (Please note...we do NOT resell returned merchandise here on our web site). Simply email us at service@flashlightsales.com if you have any questions.

Thank you for visiting FlashlightSales.com. We appreciate your business and look forward to providing you with the high quality products and service that you expect and deserve.

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